Sole’a Kitchens Privacy Policy & Messaging Terms
Effective date: September 27, 2026
At Sole’a Kitchens LLC (“Sole’a,” “we,” or “us”), we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you share your email address or phone number with us.
Information we collect
When you place an order, make a reservation, contact us, or sign up for updates, we may collect your name, email address, phone number, order or reservation details, dietary preferences you choose to share, and your communication preferences. Payment information is handled by the payment provider used for your transaction.
How we use your information
We use your information to prepare and fulfill orders, respond to questions, manage reservations and events, and send service-related updates. If you sign up for marketing, we may also send you Sole’a news, opening announcements, invitations, specials, and other updates through the channel you choose.
Signing up for marketing emails or texts is optional. You can place an order without joining our marketing list.
Email updates
If you sign up for Sole’a emails, we may send you restaurant news, event invitations, menu updates, and offers. You can unsubscribe from marketing emails at any time using the link in an email or by contacting us at hello@eatsolea.com. Unsubscribing from marketing emails will not prevent us from sending messages needed to complete an order or respond to your request.
Text-message terms
If you separately agree to receive marketing texts from Sole’a, we may send recurring text messages about restaurant news, opening updates, events, specials, and offers. We may also send service-related texts, such as order updates, when applicable.
Consent to marketing texts is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Sole’a does not charge for these messages, but your wireless provider may.
Reply STOP to a Sole’a marketing text to opt out. You may receive one final message confirming your request. Reply HELP for assistance, or email hello@eatsolea.com. If you change your phone number, please sign up again with your new number if you wish to receive texts.
Wireless carriers are not responsible for delayed or undelivered messages.
When we share information
We share information with service providers only as needed to operate our business—for example, providers that process payments, support orders, or deliver our emails and text messages. We do not sell your personal information. We do not share your mobile number or SMS consent with third parties for their own marketing purposes.
Protecting and keeping your information
We take reasonable steps to protect the information you share with us. We keep it for as long as needed to provide our services, maintain business records, honor your communication preferences, or meet legal requirements.
Your choices
You may ask to access, correct, or delete the personal information we hold about you by emailing hello@eatsolea.com. Some information may need to be kept for business or legal reasons.
Changes to this policy
We may update this policy as our services or practices change. When we do, we will post the revised version here with a new effective date.
Contact us
Sole’a Kitchens LLC
157 North Hwy 27
Clermont, FL 34711
